Privacy Policy
Privacy Policy
Last Updated: 18 January 2026
Valora Fitness (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and facilities.
Last Updated: 18 January 2026
Valora Fitness (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and facilities.
1. Information We Collect
1. Information We Collect
We may collect the following types of information:
• Personal Information – including name, email address, phone number, and other details provided during account registration, bookings, or purchases
• Payment Information – billing details processed securely through third-party payment providers
• Usage Information – including interactions with our website, booking platform, and services
• Device & Technical Data – such as IP address, browser type, and device information
We may collect the following types of information:
• Personal Information – including name, email address, phone number, and other details provided during account registration, bookings, or purchases
• Payment Information – billing details processed securely through third-party payment providers
• Usage Information – including interactions with our website, booking platform, and services
• Device & Technical Data – such as IP address, browser type, and device information
2. How We Use Your Information
2. How We Use Your Information
We use your information to:
• Create and manage your account
• Process bookings, memberships, and purchases
• Communicate with you regarding appointments, updates, and support
• Send marketing and promotional communications (where permitted)
• Improve our services, website functionality, and user experience
• Enforce our policies and protect our business
We use your information to:
• Create and manage your account
• Process bookings, memberships, and purchases
• Communicate with you regarding appointments, updates, and support
• Send marketing and promotional communications (where permitted)
• Improve our services, website functionality, and user experience
• Enforce our policies and protect our business
3. Third-Party Services & Integrations
3. Third-Party Services & Integrations
We use trusted third-party platforms to operate our business and deliver services. These may include:
• Booking & Scheduling Platforms (e.g., Mindbody)
• Payment Processors (e.g., Stripe or similar providers)
• Email & Marketing Platforms
• Advertising Platforms (e.g., Meta/Facebook, Instagram)
• Analytics & Tracking Tools
These third parties may collect, process, and store your information in accordance with their own privacy policies. Valora Fitness is not responsible for the privacy practices of third-party services.
We use trusted third-party platforms to operate our business and deliver services. These may include:
• Booking & Scheduling Platforms (e.g., Mindbody)
• Payment Processors (e.g., Stripe or similar providers)
• Email & Marketing Platforms
• Advertising Platforms (e.g., Meta/Facebook, Instagram)
• Analytics & Tracking Tools
These third parties may collect, process, and store your information in accordance with their own privacy policies. Valora Fitness is not responsible for the privacy practices of third-party services.
4. Cookies & Tracking Technologies
4. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
• Improve website functionality and performance
• Analyze traffic and user behavior
• Deliver relevant advertisements and marketing campaigns
By using our website, you consent to the use of these technologies.
We may use cookies and similar technologies to:
• Improve website functionality and performance
• Analyze traffic and user behavior
• Deliver relevant advertisements and marketing campaigns
By using our website, you consent to the use of these technologies.
5. Marketing Communications
5. Marketing Communications
By providing your contact information, you may receive emails, text messages, or other communications related to your account, bookings, or promotions. You may opt out of marketing communications at any time by following the unsubscribe instructions provided.
By providing your contact information, you may receive emails, text messages, or other communications related to your account, bookings, or promotions. You may opt out of marketing communications at any time by following the unsubscribe instructions provided.
6. We Do Not Sell Personal Information
6. We Do Not Sell Personal Information
Valora Fitness does not sell, rent, or trade your personal information to third parties. Your information is only shared with trusted third-party service providers as necessary to operate our business, process payments, manage bookings, and deliver services. We do not share your personal information for independent marketing purposes without your consent.
Valora Fitness does not sell, rent, or trade your personal information to third parties. Your information is only shared with trusted third-party service providers as necessary to operate our business, process payments, manage bookings, and deliver services. We do not share your personal information for independent marketing purposes without your consent.
7. Data Security
7. Data Security
We take reasonable measures to protect your personal information. However, no system or transmission of data can be guaranteed to be completely secure.
We take reasonable measures to protect your personal information. However, no system or transmission of data can be guaranteed to be completely secure.
8. Data Retention
8. Data Retention
We retain your information only as long as necessary to provide services, comply with legal obligations, and enforce our agreements.
We retain your information only as long as necessary to provide services, comply with legal obligations, and enforce our agreements.
9. Your Rights
9. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. Certain data may be retained as required by law or for legitimate business purposes.
You may request access to, correction of, or deletion of your personal information by contacting us. Certain data may be retained as required by law or for legitimate business purposes.
10. Children's Privacy
10. Children's Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
11. Changes to This Policy
11. Changes to This Policy
We may update this Privacy Policy at any time. Continued use of our services after updates constitutes acceptance of the revised policy.
We may update this Privacy Policy at any time. Continued use of our services after updates constitutes acceptance of the revised policy.
12. Contact
12. Contact
For any questions regarding this Privacy Policy, please contact us at:
support@valorafitness.com
For any questions regarding this Privacy Policy, please contact us at:
support@valorafitness.com